Norwegian Speaking Customer Service Consultant Jobs in Fuengirola | Jobs By Nordics AB

As a customer service consultant, your tasks will involve receiving and responding to phone inquiries from our customers who need roadside assistance. The customers may find themselves in vulnerable situations and our job is to help and assist them in these situations. It is important to us that they receive the right assistance. You will often be the first person a customer talks to when something has happened on the road.

• Receive and respond to phone inquiries from customers who need roadside assistance
• Help and assist customers in vulnerable situations, ensuring they receive the right assistance
• Work as part of a larger team that helps and supports each other when needed
• Work in various systems to solve challenges as effectively as possible
• Assist partners in the insurance and automotive industry with various questions related to roadside assistance

• Experience in customer service
• Fluent in Norwegian, both spoken and written
• Proficient in English, both spoken and written
• Good knowledge of data/technology/systems
• A clean criminal record is a prerequisite
• Value good work ethics
• Strong teamwork skills
• Excel in communication
• Comfortable working both individually and in a team
• At ease with data and phone as work tools
• Detail oriented and enjoy complex tasks
• Solution-oriented both with customers and colleagues
• Curious and eager to acquire new knowledge
• Thrive in a fast paced environment and adapt easily to change
• Want to be a part of a solid team with strong culture

• Brand new offices in Fuengirola, Málaga
• A great work environment with experienced and curious colleagues
• Comprehensive and structured training
• Excellent opportunities for personal and professional development
• A rotating schedule within 24/7 operations
• Competitive conditions + benefits