Customer Service Representative (Swedish speaking) - Onsite Job in Barcelona | Concentrix Sweden AB

Step into a Game-Changing Career. Ready to join an innovative and fast-growing team? We’re a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world’s most recognized brands — the ones you use every day — helping them grow through technology and integrated solutions. If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in the coffee industry.

• Provide with accurate information to our customer.
• Logging and follow up of correct and Valid Orders or requests.
• Delivery of high caliber Customer Service on Post-Sales requisitions (Logistics, warranties, refunds…)
• Capturing of all required data elements in CRM as required by client’s training, policies and procedures.

• Proficient or bilingual in Swedish + advanced English
• Excellent communication skills in a variety of customer facing situations.
• Good team player with drive for success.
• Previous experience in similar position is a plus.

• Full-time (39 hours/week) fixed term (6 months) contract, Monday to Friday (09:00–18:00)
• Salary of €19,623.94 gross/year + up to €1,500 gross/year in bonus